Your order will be processed by our logistics services and safely delivered to the address indicated in the order form. We partner with the best providers specialized in furniture and fragile products. Shipping costs are calculated based on the volumetric weight or the value determined by a conversion factor that translates volume into taxable kilograms.
All orders over £1.000,00 are free of delivery charges. Delivery is by furniture courier and is intended to be delivered to the street level; the customer is required to help the driver unload the packages from the truck. It may be necessary to have other people at disposal depending on the size and weight of the item. For other Delivery Services, please refer to our Additional Services
Delivery Policy
Your order will be processed by our logistics service and safely delivered to the address indicated in the order form.
Delivery will be made as soon as possible after your order is accepted and forwarded to the supplier. You will be notified via email when the goods are ready for shipment. You will become the owner of the goods you have ordered when they have been delivered to you and full payment has been received.
The courier will then contact you by telephone (usually the day before delivery ) to indicate the delivery day and time slot (from Monday to Friday, ). It is important to specify a mobile phone number always reachable. It is not a delivery appointment. The availability of the customer is certainly considered by the courier, but consistent with delivery schedule.
We partner with the best logistics providers specialised in the handling of furniture and fragile products. Shipping costs are calculated based on the volumetric weight or the value determined by a conversion factor that translates volume into taxable kilograms. All orders with a total price above £ 1.000,00 are free of delivery charges.
Delivery is by specialised courier and is intended to street level; the customer is required to help the driver unload the packages from the side of the truck. It may be necessary to put other people at disposal depending on the size and weight of the items purchased.
Delivery dates acknowledged by Bissoli&Bissoli are non-binding estimates only, based upon the best available information concerning manufacturers times and transportation schedules (the average manifacuring time is 60 days and is to be added to the shipping time). Estimated delivery dates will be considered as accepted by the buyer unless disagreement is notified to the Company in writing within seven days of order placement. Special delivery conditions requested by the buyer should be given in writing at the time of order placement and will be considered by the Company and additional charges will be notified to the customer before any payment is made. From delivery or placement into storage all risks for the goods pass to the buyer.
Additional services:
Special Delivery: we offer the possibility to have the product delivered to the specified floor. Assembly: All our products are delivered with assembly instructions inside.The majority of our products will be delivered pre-assembled. When required, the assembling process normally consists of putting already defined parts together. BissoliHomeCollection also offer assembly services upon client’s request.
Additional services may be requested via email at info@bissolihomecollection.co.uk indicating the product and the delivery address and we will provide a quotation.